Carer of the Month Award June 2020 - Shalimar Tench

 

Dear All,

After much consideration the Carer of the Month Award for June 2020 (for care carried out in May 2020) has been awarded to Shalimar Tench for her on going support towards management and service users.

The Carer of the Month Award has been in place at George Springall Homecare Partnership since September 2017 and all staff members are eligible for the award. 

The purpose is to identify and reward employees who have been recognised for upholding one or more of our companies core values in a distinctive way.

For providing service beyond the call of duty, punctuality and receiving complimentary reports from service users.

 

Congratulations to Shalimar for receiving the Carer of the Month Award for June 2020.

Thank you for your support and your on going commitment to management and our service users.

Kind regards,

Dominic Lane

Managing Director

Coronavirus (COVID - 19)

In the light of the COVID -19 epidemic we are issuing the following statement and contingency plan for our company.

This is in line with The National Health Department, CQC and Local Authority requirements and guidelines.

 

Statement

 

Hygiene! Hygiene! Hygiene!

 

As you will be aware, the news continues to report on the Coronavirus outbreak (also being referred to as Wuhan novel coronavirus infection or WN-CoV), as the UK Chief Medical Officers have raised the risk to the public from moderate to Medical Emergency, we are writing to inform you of the processes and precautionary measures we have implemented.

Additionally, we want to ensure you are up to date with the latest recommendations, advice and information.

 

Masks and Personal Protective Equipment (PPE)

Fluid repellent surgical masks are now in stock in our office and are available to staff members.

We are following the latest guidance from the government in relation to masks and are now issuing them as standard.

Should the guidance change, we will of course review the situation.

To view the guidance in full click the link below.

https://www.gov.uk/government/publications/covid-19-residential-care-supported-living-and-home-care-guidance/covid-19-guidance-on-home-care-provision 

 

With increased demand and issues with stockpiling, we have prepared as best as possible to ensure the flow of PPE as flexible as possible. Everyone will be kept as stocked as possible but if we need assistance or if anything changes with our current stock situation, we will inform you. 

Staff members are required to use their full PPE provided at all times and for every time they interact with Service Users, without fail. Surgical masks are required to be worn by all staff members when visiting service users at all times. If any staff members are discovered not meeting this requirement, this will be considered gross misconduct and the Company will act according to it's internal Policies and Procedures in this matter.

If you notice any person around you, including yourself, has any recognisable symptoms, please notify the Management Team and 111 immediately!

 

Basic precautions we have provided to our workers and office-based teams

We have provided our workers with precautions listed below that must be followed:

  • Always carry tissues with you and use them to catch your cough or sneeze

  • Put used tissues in the bin immediately after use and wash your hands afterwards

  • Wash your hands often with soap and water, especially after using public transport (use a sanitiser gel if soap and water are not available) - do this for at least 20 seconds

  • Always wash your hands before and after carrying out any tasks with your Service Users

  • Use full PPE provided at all times when you are carrying out tasks with your Service Users

  • Always wash your hands when you get home or into work - do this for at least 20 seconds

  • Avoid touching your eyes, nose, and mouth

  • Avoid close contact (within 2 metres) with people who are unwell or with any potentially infected person.

 

All offices have a clean desk policy and we have instructed increased surface cleansing.

 

How are we engaging with our workers to keep clients safe?

Since the first cases were announced, we have implemented a protocol to check all workers for any recent travel to any of the affected areas in the weeks prior, before booking any shifts.
This information is being recorded on each workers file, so all management have visibility of this and are ensuring this is kept up to date.

 

We are updating our internal documentation on an ongoing basis as new advice is given from the government, PHE and the NHS. We are continuingly monitoring where all staff have been and whether they have experienced symptoms and assess whether they need to self-isolate.

 

We will be taking preventative measures to reduce the possibility of cross-contamination by reducing the number of different workers in packages. 

As the incubation period is currently being advised as a 14-day period, even if workers have come into contact with someone unknowingly, we are looking to mitigate risk where possible.

 

All client contingency plans are being reviewed and your Regional Clinical Lead (RCL) will discuss this with clients and families, to ensure we have as many options available to us, should we need them to ensure you remain at home.

 

What are we doing to ensure our teams still function?

We have the technology and infrastructure to support our operational function and a number of our team members to work on our secure network from home. Should the office close due to a risk of contamination, please be assured that the operation side of the business will run as per usual, but we will do what we can to keep this risk low.

We are also logging on an ongoing basis all holidays and travel plans for our teams so we are aware in advance of any issues that might arise should the virus spread and can plan accordingly. 

We have implemented contingency plans and priority lists regarding our Service Users to minimise the impact, should our staff need to self-isolate due to risk of contamination. Local Authority and all the other relevant departments have been informed.

 

What assistance might we need from you?

Please do not panic! All measures of prevention and contingency have been put in place to protect all of us.

  • Always carry tissues with you and use them to catch your cough or sneeze

  • Put used tissues in the bin immediately after use and wash your hands afterwards

  • Wash your hands often with soap and water, especially after using public transport (use a sanitiser gel if soap and water are not available) - do this for at least 20 seconds

  • Always wash your hands before and after carrying out any tasks with your Service Users

  • Use full PPE provided at all times when you are carrying out tasks with your Service Users

  • Always wash your hands when you get home or into work - do this for at least 20 seconds

  • Avoid touching your eyes, nose, and mouth

  • Avoid close contact (within 2 metres) with people who are unwell or with any potentially infected person. 

  • Please refraim yourselves and your close ones from attending public gatherings and crouded places to minimise the risk of contamination

As per today 18th March 2020, we have had no confirmed cases of COVID-19 among our staff or service users. If such a situation arises we will follow PHE and NHS advice and communicate accordingly.

 

For more information and guidance on the Coronavirus


Guidance for social or community care and residential settings:

https://www.gov.uk/government/publications/covid-19-residential-care-supported-living-and-home-care-guidance/covid-19-guidance-on-home-care-provision 

The latest information for the public about the situation in the UK:
Read more

Detailed guidance on the epidemiology, virology and clinical features:
Read more

 

If you have any further questions about the information provided in this email, please do not hesitate to contact us: 

Kind Regards

Roxane and Dominic Lane

Coronavirus (COVID - 19)

Please see below important information regarding Coronavirus COVID - 19.

 

It is important to note that according to the NHS, at this stage, it remains very unlikely that people receiving care in a care home or the community will become infected.

 

However, there are general principles anyone can follow to help prevent the spread of respiratory viruses. 

 

Please take note below (Preventing the spread of infection) this is particularly important for our working environment as health care workers! Please ensure that you are all following these general principles in both the working and home environment. 

Alcohol sanitiser hand gel is available at the office for your use.

 

Information about the virus

A coronavirus is a type of virus. As a group, coronaviruses are common across the world. COVID-19 is a new strain of coronavirus first identified in Wuhan City, China in January 2020.

The incubation period of COVID-19, is between 2 to 14 days. This means that if a person remains well 14 days after contact with someone with confirmed coronavirus, they have not become a case.

 

Signs and symptoms of COVID-19

The following symptoms may develop in the 14 days after exposure to someone who has COVID-19 infection:

  • cough

  • difficulty in breathing

  • fever

Generally, these infections can cause more severe symptoms in people with weakened immune systems, older people, and those with long-term conditions like diabetes, cancer and chronic lung disease.

 

How COVID-19 is spread

From what we know about other coronaviruses, spread of COVID-19 is most likely to happen when there is close contact (within 2 metres) with an infected person. It is likely that the risk increases the longer someone has close contact with an infected person.

Respiratory secretions containing the virus are most likely to be the most important means of transmission; these are produced when an infected person coughs or sneezes, in the same way colds spread.

 

There are 2 main routes by which people can spread COVID-19:

  • infection can be spread to people who are nearby (within 2 metres) or possibly could be inhaled into the lungs

  • it is also possible that someone may become infected by touching a surface, object or the hand of an infected person that has been contaminated with respiratory secretions and then touching their own mouth, nose, or eyes (such as touching door knob or shaking hands then touching own face). Our current understanding is that the virus doesn’t survive on surfaces for longer than 72 hours.

 

There is currently little evidence that people without symptoms are infectious to others.

 

How long the virus can survive

How long any respiratory virus survives will depend on a number of factors, for example:

  • what surface the virus is on

  • whether it is exposed to sunlight

  • differences in temperature and humidity

  • exposure to cleaning products

Under most circumstances, the amount of infectious virus on any contaminated surfaces is likely to have decreased significantly by 72 hours.

Regular cleaning of frequently-touched hard surfaces and hands will therefore help to reduce the risk of infection.

Preventing the spread of infection

There is currently no vaccine to prevent COVID-19. The best way to prevent infection is to avoid being exposed to the virus.

There are general principles anyone can follow to help prevent the spread of respiratory viruses, including:

  • washing your hands often - with soap and water, or use alcohol sanitiser that contains at least 60% alcohol if handwashing facilities are not available - this is particularly important after taking public transport. Guidance is available on hand washing

  • covering your cough or sneeze with a tissue, then throwing the tissue in a bin. See Catch It, Bin It, Kill It

  • people who feel unwell should stay at home and should not attend work

  • employees should wash their hands:

    • before leaving home

    • on arrival at work

    • after using the toilet

    • after breaks and sporting activities

    • before food preparation

    • before eating any food, including snacks

    • before leaving work

    • on arrival at home

  • avoid touching your eyes, nose, and mouth with unwashed hands

  • clean and disinfect frequently touched objects and surfaces

  • if staff are worried about their symptoms or those of a family member or colleague, please call NHS 111. They should not go to their GP or other healthcare environment

  • see further information and the Public Health England Blog and the NHS UK page
     

Returning from travel overseas to affected areas

People who have returned from Hubei Province, including Wuhan, in the last 14 days should avoid attending work. They should call NHS 111 for advice and self-isolate.

There is advice in place for what to do if you have returned in the last 14 days from specified countries or areas which is being updated on an ongoing basis.

All other staff should continue to attend work.

 

Advice for people if they have travelled from elsewhere in China (outside Hubei Province) or other specified countries

If they are currently well, they can attend work.

  • they are advised to self-isolate only if they develop symptoms

  • their family and workplace colleagues do not need to take any precautions or make any changes to their own activities

If they become unwell:

  • they (or a family member, colleague or member of staff) should call NHS 111 immediately for them to be assessed by an appropriate specialist in hospital, as quickly as possible. They should not go to their GP or other healthcare environment

  • they should stay indoors and avoid contact with other people as they would with other flu viruses (see this home isolation advice sheet)

  • see further information and PHEs Blog

 

Advice for people if they have returned from travel anywhere else in the world within the last 14 days

Currently there are minimal cases outside the listed area and therefore the likelihood of an individual coming into contact with a confirmed case is extremely low.

These people can continue to attend work and go about their daily routine, unless they have been informed otherwise by their local Health Protection Team.

If individuals are aware that they have had close contact with a confirmed case of COVID-19 they should contact NHS 111 for further advice.

For the latest country information please see the list of countries and areas affected.

For any further information please contact the office or visit https://www.nhs.uk/ 

 

Kind regards,

Dominic Lane

Managing Director

 

Staff Recruitment

28/04/2020 Shannon Large joins George Springall Homecare Partnership

We would like to take this opportunity to welcome Shannon Large to George Springall Homecare Partnership.

Shannon has three years experience within the care industry as a carer within domiciliary care and as an emergency responder. Shannon is a very caring individual, loves to care for others and finds the role extremely rewarding. 

Since Shannon has joined the company we have had very positive feedback form the service users and care assistants within the company.

We look forward to supporting Shannon in her new role and her PDP within the company.

Please welcome Shannon to the team and continue to support her in her new role.

15/05/2020 Tyler Lockson joins George Springall Homecare Partnership

We would like to welcome Tyler Lockson to George Springall Homecare Partnership.

Tyler is a friendly and caring individual who brings many years of care experience to the company.

She has a passion for her position as a care assistant and takes great pride in delivering the highest standard of care. We look forward in supporting Tyler with her progression within the company and her PDP. Please welcome Tyler to the care team and support her in her new role.

03/02/2020 Sophie Hart joins George Springall Homecare Partnership as Care HR Administrator

 

We are delighted to inform you that the new position within the company Care HR Administrator has been successfully filled.

 

The Care HR Administrator is Sophie Hart and she will be starting her new role with the company Monday 3rd February 2020.

 

Sophie has a BSc (Hons) Social Work - University of Hertfordshire, Case Manager Health and Social Care and has years of Assistant Case Manager experience within the social services and care sectors.

 

Sophie will be responsible for all Care HR Administrative duties, CQC compliance, communicating with Health Care Professionals and will be working closely alongside Management, Senior Carers, Carers and Service Users within the community.

 

Sophie will be the new friendly voice that answers the office telephone from Monday and we look forward to you all meeting her either in the office or at the next team meeting.

 

We are confident that Sophie will be delighted to work with our highly renowned company. I wish that the whole staff will cooperate with her and show her the respect she deserves all the while trying to learn from her experience. We hope she will guide you in future in a very good and approachable way.

​We look forward to working with Sophie and developing her career further within the company.

Dominic Lane

Managing Director

01/02/2020 Rosie Fegan joins George Springall Homecare.

We would like to take this opportunity to welcome Rosie Fegan to George Springall Homecare Partnership.

Rosie has previous experience within the care industry and is currently under placement within a care home setting as part of a Social and Health Care degree.

We look forward to supporting Rosie in her career development within the company and her PDP.

Please make Rosie feel welcome to the care team and support her in her new role with George Springall Homecare.

 

29/01/2020 Victoria Adams joins George Springall Homecare

We would like to welcome Victoria Adams to the George Springall Homecare Partnership care team.

Victoria is a freindly and caring individual who is looking forward to becoming a qualified carer with George Springall Homecare Partnership.

We look forward to supporting Victoria with her training, career development and PDP.

Please welcome Victoria to the care team and support her in her new role.

15/11/2019 Paige Farrell joins George Springall Homecare

We would like to welcome Paige Farrell to George Springall Homecare Partnership.

Paige is an experienced care assistant that has worked within the care home sector within Oxfordshire.

Paige loves her job and enjoys working with her clients and supporting family members.

We look forward to supporting Paige in gaining further experience in the care industry and her PDP.

Please all make Paige feel welcome to the care team and support her in her new role with George Springall Homecare.

1/11/2019 Andrew Sadler joins George Springall Homecare

We would like to take this opportunity to welcome Andrew Sadler to the George Springall Homecare team.

Andrew is a highly experienced carer with many years of domiciliary care within Oxfordshire.

Andrew has been responsible for complex packages in his care career and has always demonstrated professional conduct at all times.

We look forward to supporting Andrew in his new role with George Springall Homecare and further PDP.

Please welcome Andrew to the care team and support him in his new role at George Springall Homecare.

7/10/2019 Charleston Jackson joins George Springall Homecare

We would like to congratulate Charleston Jackson for being successful in his application to join George Springall Homecare.

Charleston is a team player with experience,  training  and skills  in corporate organisational structures,    legal systems, Industrial  Relations and Alternative Dispute Resolution/Mediation. Charleston also has experience and functioned in the corporate, telecommunication, legal and hospitality environment within the Caribbean.

Charleston wishes to gain experience within the domiciliary care sector and to become a qualified carer.

We look forward to supporting Charleston in his new role, training and his PDP.

Please welcome Charleston to the care team and support him in his new role at George Springall Homecare.

17/07/2019 Tony Sachikunda joins George Springall Homecare

We would like to take this opportunity to welcome Tony Sachikunda to George Springall Homecare.

Tony is a graduate in MSC in Industrial Pharaceutics and BSC in Biomedical Science. Tony also has previous experience is the care sector and wishes to gain further experience in domiciliary care.

We look forward to supporting Tony in his new role and his PDP.

Please welcome Tony to the care team and support him in his new role at George Springall Homecare.

 

30/4/2019 Sophie James joins George Springall Homecare

We would like to take this opportunity to welcome Sophie James back to George Springall Homecare.

Sophie brings to the company many years of care experience in the domiciliary care sector.

We look forward to supporting Sophie with her new position and with her PDP.

Please welcome Sophie back to the company and support her in her new role.

1/12/2018 Naomi Shepherd joins George Springall Homecare

We would like to welcome Naomi Shepherd to George Springall Homecare.

Naomi brings to the company experience as a Client Services Co-Ordinator with Oxford County Council, Occupational Technician, Dental Nurse and a Customer Service Assistant. Naomi is an outgoing individual who enjoys Social Interaction and wishes to progress in her career within the care sector.

We look forward to supporting Naomi with her new role and her PDP with George Springall Homecare.

Please welcome and support Naomi with her new role at George Springall Homecare. 

18/9/2018 Shalimar Tench joins George Springall Homecare 

We would like to take this opportunity to welcome Shalimar Tench to George Springall Homecare.

Shalimar is a friendly, polite individual with a very caring nature. Shalimar holds a Bachelor of Science degree in Hotel and Management and has had many years of experience in the food/service industry.

Shalimar is very keen to progress her career within the care industry and we have had very positive feedback from both service users and carers since she joined the company.

Thank you for welcoming Shalimar to the team and we look forward to supporting her in her new role.

 

30/7/2018 Lewis Hensley joins George Springall Homecare as Senior Carer
We would like to welcome Lewis Hensley to George Springall Homecare.
Lewis brings to the company over 25 years of care experience mainly working as a Senior Community access worker for people with disabilities.
Lewis will be the Senior Care Worker for the Abingdon area so please welcome him to the team and respect him in his new role.
Leading a team of carers, Lewis will be responsible for maintaining the highest standards of care promoting independence, choice, dignity and respect through the hands on care delivered to our service users.
Lewis will be working along side Lee Lewis, care staff and management to monitor our service users needs and will be responsible to the Registered Manager - Roxane Schatara.
Duties Include:
Quality monitoring of care staff
On Call
Attending reviews (Paid)
Attending team meetings (Paid)
Dealing with day to day operational issues that may arise
Completing all paper work
Feeding back issues to Management

1/7/2018 Sally Parsons joins George Springall Homecare
We would like to take this opportunity to welcome Sally Parsons to George Springall Homecare.
Sally joins the company with previous care experience and is proving to be a great asset to the company.
Sally has a caring nature and is passionate about the care she delivers to the service users.
We look forward to supporting Sally with her personal development and as a care worker within the company.
Thank you for supporting Sally in her new role with George Springall Homecare.

 

23/3/2018 Chloe Davis joins George Springall Homecare
We would like to welcome Chloe Davis to George Springall Homecare.
Chloe is a caring, friendly individual that has a passion for her role as a care worker.
Chloe will be working mainly in the Wallingford area with the Wallingford care team.
We look forward to Chloe continuing to advance in her professional career with George Springall Homecare.
Please welcome Chloe to the care team and support her in her new role.

 

19/2/2018 Gill Woodall joins George Springall Homecare
We would like to take this opportunity to welcome Gill Woodall to George Springall Homecare.
Gill has many years experience as a customer assistant and as an optical and pharmacy assistant.
In the past Gill was also self employed as a child minder. Gill is compassionate and understanding and will be a great asset to the company.
We look forward to supporting Gill's personal development within the company and working with her in the future.
Thank you to everyone for welcoming Gill to the company and offering your support to her in her new role.

 

19/2/2018 Julie Fox joins George Springall Homecare
We would like to welcome Julie Fox to George Springall Homecare. Julie brings many years of care experience to the company. Julie is a highly experienced carer including being a Senior Carer in her last care role. Julie also has extensive experience in co-ordinating and on call duties.
Julie is a caring, passionate and professional carer who will bring a high level of expertise to the care team.
We look forward to working with Julie and further developing her skills towards her job role within the company.
Please support Julie in her new position within the company and make her feel welcome to the care team.

 

6/2/2018 Leigh Jones joins George Springall Homecare
We would like to welcome Leigh Jones to George Springall Homecare. Leigh is an experienced hair dresser who wished to have a change in her career. Leigh is a friendly, caring person who has always been attracted to the care industry. We look forward to helping Leigh with her personal development as a  carer with George Springall Homecare.
Please welcome Leigh to the care team and support her in her new role.

9/1/2018 Rahila Kiani joins George Springall Homecare
We would like to welcome Rahila Kiani to George Springall Homecare.
Rahila brings to the company many years of experience within the care sector. Rahila has worked as an emergency carer within Oxford and is an experienced health and wellbeing assistant.
Rahila is a caring and open minded individual that wishes to further her training and personal development.
We welcome Rahila's positive attitude and hard working ethic to the company and look forward to working with her.
Please make her feel welcome to the company and support her in her new role with George Springall Homecare.

 

1/11/2017 Emily Rawling joins George Springall Homecare
We would like to welcome Emily Rawling to George Springall Homecare.
Emily is an experienced carer that has a passion for caring for others. Emily is experienced in all aspects of care including working with both Dementia and End of Life clients. Emily has a natural caring personality and this is reflected within the community. We would like to thank Emily for joining George Springall Homecare and look forward to supporting and encouraging her progression within the company. Please welcome Emily to the team and support her in her new role with George Springall Homecare.

 

1/10/2017 Kamilla Rzadkowska joins George Springall Homecare
We would like to welcome Kamilla Rzadkowska to George Springall Homecare.
Kamilla brings Management and Assistant Management skills to the team and is passionate about helping and caring for people.
Kamilla will be working as a part time carer on weekend shifts and is hoping to join the team as a full time care worker.
We look forward to supporting Kamilla in her new role and progressing within the company.
Please welcome Kamilla to the team and support her in her new role as a Care Worker with George Springall Homecare.

 

18/03/2017 Karen Tidball joins George Springall Homecare
We would like to welcome Karen Tidball to George Springall Homecare.
Karen has a very caring nature and has extensive experience working for a Day Centre as a Driver for patient transport.
Since Karen has started her new role we have had very good feed back from service users and fellow care workers.
We look forward to further supporting Karen in her new role at George Springall Homecare.
Thank you to everyone at George Springall Homecare for welcoming and supporting Karen in her new Care Worker position.

 

16/03/2017 Eric Owusu Oduro joins George Springall Homecare
We would like to welcome Eric Owuso Oduro to George Springall Homecare.
Eric brings to the team experience within the hospitality industry and customer service. Eric is keen to learn his new role as a care worker and we look forward to encouraging and supporting Eric in his new role.
We look forward to further supporting Eric in his new role at George Springall Homecare.
Thank you to everyone at George Springall Homecare for welcoming and supporting Eric in his new Care Worker position.

18/02/2017 Camelia Jumara joins George Springall Homecare
Camelia Jumara has joined George Springall Homecare.
Camelia joins the team with extensive Hospitality experience delivering exceptional customer service. This has already been reflected in her new role.
Since joining the team we have had very positive feedback from our service users and care workers.
We look forward to further supporting Camelia in her new role at George Springall Homecare.
Thank you to everyone at George Springall Homecare for welcoming and supporting Camelia in her new Care Worker position.

01/12/2016 Lee Lewis promoted to Senior Care Worker
Congratulations to Lee Lewis for his promotion to Senior Care Worker.
Lee is a highly experienced carer that has worked with many complex packages including Motor Neuron Disease. Demonstrating leadership skills and delivering a high standard of care within the community. Lee will be the Senior Care Worker for the Wallingford area and will continue to build strong relationships with the rest of the Wallingford care team. Leading a team of carers, Lee will be responsible for maintaining the highest standards of care promoting independence, choice, dignity and respect through the hands on care delivered to our service users.
Lee will continue to build strong relationships with service users and their families – helping to ensure we deliver truly person centred care plans.
He will be working along side management staff to monitor our service users needs and will be responsible to the Registered Manager - Roxane Schatara.
Duties Include:
Quality monitoring of care staff
On Call
Attending reviews (Paid)
Attending team meetings (Paid)
Dealing with day to day operational issues that may arise
Completing all paper work
Feeding back issues to Management

 

30/11/2016 Jade Davies Stroud joins George Springall Homecare
We would like to welcome Jade Davies Stroud to George Springall Homecare. Jade is an experienced carer that has previously worked in care homes within Oxfordshire. Jade has a caring and compassionate nature and takes pride in the standard of care she delivers. She will be working in Abingdon, Botley and Wallingford and we look forward to her career progression at George Springall Homecare.
Please make her feel welcome to the care team.

 

14/11/2016 Lee Lewis and Lilli Barret join George Springall Homecare
We would like to welcome both Lee and Lilli to George Springall Homecare.
Lee and Lilli bring a wealth of knowledge to the care team and will be the new DH care team in Wallingford. Both Lee and Lilli are highly experienced carers that have been responsible for complex packages in their care careers. They demonstrate professional conduct at all times and deliver a high standard of care to our service users. We look forward to both Lee and Lilli continuing to advance in their professional careers.

 

01/11/2016 Rachel Bird joins George Springall Homecare as our Executive Administrator
Rachel Bird joined George Springall Homecare on 01/11/2016 as our Executive Administrator and is responsible for office administration, CQC compliance and care staff training. Rachel is from a care background previously delivering learning and assessing for health and social care diplomas and functional skills maths and English. Her qualifications include Level 3 Diploma in Management, Level 2 Award in Business and Administration, Level 3 Diploma in Health and Social Care. CAVA  Assessor Award and HABC Level 3 Award in Education and Training. There is not a task that Rachel is given that she doesn’t tackle with enthusiasm and excellence. We feel very privileged that Rachel has decided to join George Springall Homecare, her heart and professionalism is a blessing to our care staff and an asset to our service users.

 

12/10/2016 Kris Davies joins George Springall Homecare
We would like to welcome Kris Davies to the George Springall Homecare care team. Kris is an experienced carer that has a passion for delivering the highest standards of care. Kris will be working mainly in Abingdon and Botley so please make her feel welcome to the team. She has a caring and compassionate nature and has already built strong relationships with our service users.
We look forward to Kris developing her career further with George Springall Homecare.

George Springall Homecare Partnership
CQC Overall Rating
21/7/2017
Read Full Report

George Springall Homecare Partnership was recently inspected by the CQC.
The CQC are the independent regulator of health and social care in England.
Visiting services is an important part of the CQC inspection process. It gives the CQC inspector the opportunity to talk to the Registered Manager, staff and people who use the service.
 
Carrying out site visits also allows the CQC to observe care and to look at people's records to see how their needs are managed.
 
There are five questions the CQC ask of all care services. They're at the heart of the way they regulate and they help the CQC to make sure we focus on the things that matter to people.
1.Are they safe?
2.Are they effective?
3.Are they caring?
4.Are they responsive to people's needs?
5.Are they well-led?
 

It is with great pride that we announce that we have been given a rating of Overall Outstanding!
This is an amazing achievement that you should all be extremely proud to be a part of.
Not only did we achieve Overall Outstanding but George Springall Homecare Partnership is only the second Homecare Agency in Oxfordshire to receive this rating! We are also the first Homecare Agency in Oxfordshire to ever receive the rating of Overall Outstanding on their first CQC inspection!
 
When we decided to register George Springall Homecare Partnership with the CQC it was our objective to make a difference and to offer the highest standard of care available in Oxfordshire. To receive a rating of Overall Outstanding has proven without doubt that we have met our objective and satisfied the CQC in all aspects of care and management.
 
We would like to thank Rachel Bird, our Executive Administrator, for her endless commitment and hard work towards being CQC compliant. Rachel has a passion for not only doing everything by the book but for the company itself! We are very thankful for everything she does.
 
We would like to thank all of the company's Seniors and Care Workers for continuously striving to deliver the best care available and for representing the company's values within the community. We would like to inform you that Caring under the CQC inspection was awarded Outstanding! We worked hard to present the evidence required to achieve this rating. Congratulations to all of you! You all deserve it!
 
All our company's and carer's hard work for the last year and a half and this amazing Outstanding rating honoured the memory of our beloved George Springall in the most wonderful way. I am sure he looks down on us smiling and if he was with us today he would be very proud of all of you.
 
The CQC will be releasing our Outstanding rating to the press and the official report will be published on the CQC website shortly.

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Intuitive 'timeline' interface gives you a clear overview of your daily roster

 

Automated texting and emailing
Email, text or print all your rotas, invoices and timesheets from one place
Configure the roster report to include just the information your staff need
Encrypt key-safe numbers so that only your staff can read them
Keep in touch with your care staff on the move with our text message dashboard


Professional invoices and timesheets
Produce professional invoices and timesheets complete with your company logo
Customise how your invoice is presented, and what information is shown to your customers
Easy integration with Sage, Sage Payroll or IRIS
Keep track of unpaid and overdue invoices

 

Automatic mileage calculations
Pay your staff for their exact mileage, based on a rate you choose
Plan your roster around accurate travel times and distances
See visual alerts for appointments without sufficient travel time between them
Choose carers based on their proximity to any given service user
Pay for travel distance, time or both

Call Monitoring
No need to use any service user's landline
Works even with no mobile reception
No need for a smartphone
Can be used completely securely just with handwritten time sheets
Generate reports on staff punctuality and attendance
Receive confirmation of completed calls or explanations for non-completed appointments
Receive alerts if staff haven’t arrived at appointments


Customisation
CarePlanner has been built to be flexible
Permissions can be set to control what users can access
You can filter all the information by region, branch or geographical area
Franchises can be built around one system that grows with your business

Careers With Us

Become a part of our team that is rated outstanding.

At George Springall Homecare Partnership we offer excellent rates, flexibility, training and all the support you need to develop in your role. If you genuinely care for others and wish to have a rewarding career apply now.

Our Services

Providing outstanding care within the Oxfordshire community.

Care is assessed to your own needs and wishes. From daily visits, night sits, waking nights, live in care to specialist care. Providing continuity of care to support you and your family in the comfort of your own home.

© 2020 by George Springall Homecare Partnership.

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